Privacy policy
Effective Date: August 26, 2026
Website: kajalofficial.com
Business Name: kajalofficial.com
Category: Jewelry & Watch
Email: kajalofficial1963@gmail.com
Phone: 9732821106
Business Address: Mangalore, Purba Medinipur, West Bengal – 721434
GST No.: 19ANSPG7774J1Z3
1. Introduction
Welcome to kajalofficial.com. We respect your privacy and are committed to protecting the personal information you share with us while browsing our website, creating an account, placing an order, contacting our customer support team, or using any services provided through our website.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or purchase products from kajalofficial.com. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
We encourage you to read this policy carefully. If you do not agree with any part of this Privacy Policy, please discontinue your use of our website.
2. Information We Collect
When you use kajalofficial.com, we may collect different types of information depending on how you interact with our website.
Personal Information
When you place an order, create an account, contact us, or submit information through our website, we may collect information such as:
-
Full name
-
Billing address
-
Shipping address
-
Mobile or telephone number
-
Email address
-
Order details
-
Payment-related information
-
Account login information, where applicable
-
Customer support communications
-
Information you voluntarily provide to us
We collect only information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and operate our business.
Automatically Collected Information
When you visit our website, certain technical information may automatically be collected. This may include:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Language preferences
-
Pages visited
-
Time spent on pages
-
Referring website or source
-
Date and time of website access
-
General website usage information
This information helps us understand how visitors use our website and allows us to improve website performance, security, and customer experience.
3. Information Collected Through Cookies
kajalofficial.com may use cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device by your browser. They can help websites remember information about your preferences and previous activities.
We may use cookies for purposes such as:
-
Keeping products in your shopping cart
-
Remembering your preferences
-
Maintaining login sessions
-
Improving website functionality
-
Understanding website traffic
-
Measuring marketing performance
-
Providing relevant advertisements
-
Detecting suspicious or fraudulent activity
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functions, including shopping-cart and checkout functionality.
4. How We Use Your Information
We may use the information we collect for legitimate business and service-related purposes, including:
-
Processing and fulfilling customer orders.
-
Confirming orders and payments.
-
Arranging delivery and shipment of purchased products.
-
Communicating order updates.
-
Responding to customer questions and support requests.
-
Processing returns, refunds, exchanges, or cancellations.
-
Maintaining customer accounts where applicable.
-
Improving our website, products, and services.
-
Preventing fraud, abuse, unauthorized transactions, and security threats.
-
Complying with applicable legal, tax, accounting, and regulatory requirements.
-
Sending promotional communications where permitted and where appropriate consent has been provided.
-
Understanding customer preferences and website usage.
-
Improving marketing campaigns and advertising performance.
-
Maintaining records necessary for business operations.
We do not intend to collect more personal information than is reasonably necessary for these purposes.
5. Payment Information
When you make a purchase on kajalofficial.com, payment processing may be handled by third-party payment service providers.
Depending on the payment method selected, payment providers may collect information necessary to authorize and process your transaction. We may receive limited transaction information, such as payment status, transaction reference, or payment confirmation.
We do not intend to store complete debit card, credit card, banking passwords, UPI PINs, or other highly sensitive payment credentials on our website unless specifically required and lawfully permitted for the relevant payment process.
Customers should never share their card PIN, UPI PIN, banking password, OTP, or similar confidential authentication information with anyone claiming to represent kajalofficial.com.
6. Order and Delivery Information
To fulfill your purchase, we may share necessary information with logistics companies, courier partners, delivery agents, payment processors, and other service providers involved in completing your order.
For example, a courier company may need your name, delivery address, phone number, and order information to deliver your package.
We aim to limit the information shared with service providers to information reasonably required to perform their services.
7. Customer Communications
If you contact us by email, phone, contact form, social media, or another communication method, we may retain information about the communication to assist you and maintain appropriate customer-service records.
We may use your contact information to:
-
Respond to questions
-
Provide order assistance
-
Resolve complaints
-
Provide shipping updates
-
Discuss returns or refunds
-
Address technical issues
-
Communicate important service-related information
We may also contact you when necessary regarding an existing order or transaction.
8. Marketing Communications
Where legally permitted, kajalofficial.com may send information about new products, special offers, discounts, seasonal campaigns, or other promotional activities.
You may choose to stop receiving promotional emails or similar marketing communications by using the available unsubscribe option or by contacting us.
Please note that even if you opt out of promotional communications, we may still send essential transactional messages, such as order confirmations, payment notifications, delivery updates, or important service announcements.
9. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
However, we may share information with trusted third parties when reasonably necessary to operate our website and provide services. These parties may include:
-
Payment processors
-
Courier and logistics companies
-
Website hosting providers
-
Technology and IT service providers
-
Analytics providers
-
Marketing and advertising service providers
-
Customer-support service providers
-
Professional advisors
-
Government authorities or law-enforcement agencies when legally required
Third-party service providers may process information according to their own privacy policies and applicable contractual or legal requirements.
10. Legal Disclosure
We may disclose personal information when we reasonably believe disclosure is necessary to:
-
Comply with applicable law or legal proceedings.
-
Respond to a lawful government request.
-
Protect our rights or property.
-
Prevent fraud or unauthorized activity.
-
Protect the safety of customers, employees, or others.
-
Investigate suspected violations of our policies.
-
Enforce our terms and conditions.
Where legally permitted, we will take reasonable steps to protect customer information during such disclosures.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
Customers should also take appropriate precautions, including using secure devices, keeping passwords confidential, and avoiding sharing sensitive authentication information.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on factors such as:
-
The nature of the information
-
The purpose for which it was collected
-
The customer's relationship with us
-
Order and transaction requirements
-
Legal and regulatory obligations
-
Accounting and tax requirements
-
Fraud prevention and dispute resolution
-
Business recordkeeping requirements
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Third-Party Websites
Our website may contain links, advertisements, integrations, or references to third-party websites and services.
If you click on a third-party link, you will be directed to that third party's website. We are not responsible for the privacy practices, security, content, or policies of websites that we do not control.
We recommend reviewing the privacy policy of every third-party website you visit.
14. Children's Privacy
kajalofficial.com is intended for general consumers and is not knowingly designed to collect personal information directly from children in violation of applicable law.
If a parent or legal guardian believes that a child has provided personal information to us without appropriate permission, they may contact us using the details provided below.
Upon receiving a valid request, we may take reasonable steps to review and delete information where required by applicable law.
15. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
-
Request information about personal data we hold about you.
-
Request correction of inaccurate information.
-
Request deletion of information where legally applicable.
-
Withdraw consent where processing is based on consent.
-
Opt out of promotional communications.
-
Ask questions about how your information is used.
-
Raise concerns about our handling of personal information.
To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.
We may need to verify your identity before processing certain requests in order to protect customer information from unauthorized access.
16. Accuracy of Information
Customers are responsible for providing accurate and up-to-date information when placing orders or communicating with us.
Providing an incorrect name, address, phone number, or email address may result in delivery problems, communication failures, order delays, or other issues.
If your information changes, you should contact us or update your account information where such functionality is available.
17. Data Transfers and Service Providers
Some technology, hosting, analytics, payment, advertising, or other service providers may process information from locations outside your immediate geographic area.
Where applicable, we seek to work with service providers that maintain reasonable security and privacy safeguards and process information for legitimate business purposes.
International or cross-border processing may be subject to applicable laws and contractual protections.
18. Fraud Prevention and Security Monitoring
We may use personal and technical information to identify and prevent potentially fraudulent, suspicious, unauthorized, or abusive activities.
This may include reviewing order information, device information, transaction details, IP addresses, or other relevant information.
Orders may be delayed, reviewed, canceled, or refused where we reasonably suspect fraudulent or unauthorized activity, subject to applicable law.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, services, or privacy procedures.
When we make changes, we may update the "Effective Date" displayed at the beginning of this policy.
We encourage customers to periodically review this page to remain informed about how we handle personal information.
Your continued use of kajalofficial.com after an updated Privacy Policy is published may constitute acceptance of the updated policy to the extent permitted by applicable law.
20. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact us:
Website: kajalofficial.com
Email: kajalofficial1963@gmail.com
Phone: 9732821106
Business Address: Mangalore, Purba Medinipur, West Bengal – 721434
PIN Code: 721434
Business Category: Jewelry & Watch
GST No.: 19ANSPG7774J1Z3
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate period.
21. Consent
By using kajalofficial.com, placing an order, submitting information, or otherwise interacting with our website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, you consent to the collection, use, storage, and disclosure of your information as described in this policy and as permitted by applicable law.
If you do not agree with this Privacy Policy, please discontinue use of the website and contact us if you have questions about your information.
Last Updated: August 26, 2026
This Privacy Policy is intended as a general e-commerce privacy-policy template and should be reviewed for compliance with the laws and practices applicable to your business before publication.